We are so excited to announce that the Royal College of Dental Surgeons has just given us the
green light to begin seeing all non-essential and deferred treatment! Under the guidance of the
RCDSO, all dentists in Ontario will now be able to re-open their practices for routine care and
treatment. Up until now, due to COVID19 pandemic restrictions, dentists have only been
permitted to provide emergency dental treatment. This means that we have been unable to
provide any other type of dental procedures since mid-March.
We can't wait to get back to work and begin seeing our patients again!
We are spending this week implementing the changes mandated by the ministry of health and
the dental association and will resume a normal schedule starting next week. You can rest
assured that the safety of our community, our patients, and our team members are of utmost
importance and we will have implemented additional safety measures and precautions. This is
in addition to our already strict infection control protocols that were already in place.
Please be patient with us and give us some time to contact you; if you have had an appointment
rescheduled, you are at the top of our list to call. We will be doing our best to ensure that
everyone is re-booked as soon as possible. However, if you would like to get in sooner, or are
having a concern, please feel free to give us a call.
What can I expect at my next dental appointment?
We will be pre-screening all patients prior to their appointments, and one more time
We are requesting that only the person who is booked for an appointment enter the
office where ever possible (parents and caregivers will be permitted if necessary).
Upon arrival for your appointment, you will be asked to use hand sanitizer at the front
entrance, and also to wear a mask until you are seated in the treatment room. (A mask
will be provided if you do not have your own)
We will be staggering appointment times to limit the number of people in our offices to
promote and encourage physical distancing.
There are hand hygiene stations located throughout the offices.
We have installed plexiglass barriers in the waiting room to protect our patients and team
When exactly can I book an appointment?
We are seeing emergencies this week, but starting Mon, June 8th, we will begin seeing
all patients with outstanding treatment
What procedures will we be able to do?
We will be able to perform all procedures, including extractions, fillings, root canal
treatments, fabricating night guards and anything else that has been delayed due to
Will I be able to get my teeth cleaned and my regular recall exam (check up)?
We are hoping to begin scheduling hygiene appointments by the middle of June
As guidelines change this may be sooner or later
How will you contact me for my next appointment?
One of our team members will contact you to review your needs and schedule your
appointment appropriately. We will be initially focussing on following up on emergency
and urgent care. Please call, text or email us if you have a specific concern and we will
Do we have enough PPE?
Absolutely! Our offices will be well equipped to keep you and our teams safe.
We have been providing emergency care throughout the pandemic with appropriate PPE
For anyone who may have missed our Patient Information Webinar, here is the link to the